FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Can you supply the relevant documentation?

Yes, we can provide most documentation including physics and chemistry test certificates, technical/size data, origin certificate, BSCI and other export documents which required.

What is the delivery time?

For samples, the lead time is about 10 days. For mass production, the lead time is 30-60 days after receiving the deposit payment.

What kinds of payment methods do you accept?

You can make the payment to our bank account. Normally, 30% deposit in advance, 70% balance against the copy of B/L.We also accept LC at sight.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you have a minimum order quantity?

Yes, minimum order quantity is 500pcs but will be adjusted according to style, time, price and other factors.

What about the packing?

We always use high quality export packaging and pass the related test. Packing design and meterial can be customized according to your needs.

How many products can a container hold?

For toilet seat products, a 40'GP container can load 3500-5000pcs depend on the item type. For other products please contact us to check further.

WANT TO WORK WITH US?